Returns & Exchanges
At Pomegranate, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused and original-packaged items. If your new decor or furniture doesn't perfectly fit your space, we are here to help with a seamless return or exchange process.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to avoid restocking fees.
Ship It Back
Print the prepaid shipping label provided through the portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing