Frequently Asked Questions

Everything you need to know about bringing Pomegranate into your home.

What is the typical shipping timeframe for furniture and decor?

Standard shipping usually takes 5-7 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.

Do you offer international shipping?

Currently, Pomegranate ships within the continental United States and Canada. We are working on expanding our logistics to support international orders soon.

What is your return policy for home goods?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.

Are your textiles and wood products sustainably sourced?

Yes, we prioritize ethical sourcing. Our wood furniture is FSC-certified, and our textiles are made from organic or recycled materials whenever possible.

How can I track the status of my order?

Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger purchases.